FAQ
COUPLES/DUO SESSIONS
ARE NOT CURRENTLY OFFERRED
However, you can still experience these services with the original owner of A Touch of Tranquility in her Day Spa. Contact Christina Lower to schedule a couples session at her beautiful space in Trumansburg. (located between Watkins Glen and Ithaca)
GIFT CARDS
ARE NOT AVAILABLE. INSTEAD, WE OFFER GIFTED SESSIONS.
Have an old gift card and not sure who to contact?
Purchased October 2024 or later?
text Alicia at (585) 402-1244
Purchased September 2024 or earlier? Ripristinare Retreat.
text Christina (607) 592-4847
We honour valid gift cards according to NYS regulations. If you have an older gift card and are unsure of the balance or expiration, please contact us and we'll do our best to assist.
We understand that life's circumstances change. We're committed to treating all gift card holders with kindness and respect, and we appreciate your doing the same in return.
HOURS
BY APPOINTMENT ONLY. WALK-INS ARE NOT ACCEPTED.
Hours are generally available 12pm-6pm Sunday-Thursday.
Please book online to view available time slots.
GIFTED SESSIONS
PRE-SCHEDULED, PRE-PAID SESSIONS CUSTOMIZED FOR YOUR LOVED ONE.
Simply choose from the category "Gifted Sessions" in the booking link, and choose "Book for someone else."
You get to customize their experience, pay ahead, and schedule it for them. They simply show up and relax. No hassles, no lost or expired gift cards, no confusions about gratuities.
Please view the Gifted Session FAQ for more detailed information.
GRATUITY
GRATUITIES ARE NOT INCLUDED IN ALL PRICING.
Gratuities are not included in the service pricing (unless specified like in gifted sessions, medical massage, or otherwise noted in the service menu) but are always appreciated. A 20% gratuity is customary and a thoughtful way to thank your therapist for their care and expertise.
PRICING
PRICING IS SUBJECT TO CHANGE WITHOUT NOTICE.
Periodically, rates may be adjusted to keep up with inflation, cost of living, the rising costs of professional supplies, and the increase of expertise over time. These can occur at any time throughout the year. These decisions are never made lightly. We care deeply about keeping services accessible while also sustaining the quality and care you expect.
ALLERGIES
SPECIAL CARE IS TAKEN TO ACCOMMODATE SENSITIVITIES. HOWEVER, WE CANNOT GUARANTEE AN ALLERGEN-FREE ENVIRONMENT.
TREATING CHILDREN UNDER THE AGE OF 18
CHILDREN UNDER 18 MUST BE ACCOMPANIED BY AN ADULT WHO CAN GIVE CONSENT FOR THEIR TREATMENT.